Check back flavors change monthly
FREQUENTLY ASKED QUESTIONS
Sorry, we cannot ship to PO Boxes. All packages are shipped via FedEx and therefore we cannot ship to P.O. Box addresses.
Boozhy guarantees that your ice cream will arrive frozen. If your ice cream arrives melted, we will reship your ice cream on the next regular business day. We will make every effort to meet your requested delivery date, but weather and delivery problems beyond our control may cause delays. While we guarantee a safe delivery, and we will do our best to meet your requested delivery date, we DO NOT and CAN NOT guarantee the date and time of delivery.
Customers are responsible for checking that all shipping information is correct before submitting an order as well as in their order confirmation email. Once a package has been shipped, the address cannot be altered. There are no returns, modifications, or cancellations allowed on any order once it has shipped.
Please notify recipient in advance to expect delivery of a perishable item. Please confirm that the recipient will be returning home on the evening of delivery or will be in the office on the day of the delivery. Please confirm that the delivery address is correct, as FedEx will not forward packages. Any order processed with an incorrect shipping address being given to us will incur a $16 service fee, as this is the charge that FedEx levees against the shipper when trying to correct an address for delivery.
Because ice cream is perishable, Boozhy cannot accept returns or exchanges.
Any shipping, return or refund concerns should be directed to info@boozhy.co; we take all shipping, return and refund concerns very seriously and will respond appropriately and quickly. Our customers have always been our number one priority and will continue to be our first priority in the future.
